Common Errors

If you encounter issues during the setup or operation of your adChange platform, check the categories below for potential causes.

1. Installer Does Not Start
  • •Blank page or installer screen not loading
  • •Redirect loop when opening the domain
2. Server Requirement Failed
  • •Missing PHP extensions
  • •Unsupported PHP version
3. Database Connection Error
  • •Incorrect database credentials
  • •Database host or port mismatch
4. Product Key Verification Failed
  • •Invalid or incorrect product key
  • •Internet connection issue during validation
5. Migration Failed
  • •Database permission issues
  • •Insufficient server memory or timeout
6. Admin Panel Not Accessible
  • •404 or 500 error on admin URL
  • •White screen after login
7. Mobile App Not Connecting to API
  • •API base URL not configured correctly
  • •Server SSL or CORS issue
8. Push Notifications Not Working
  • •Firebase configuration missing or incorrect
  • •Invalid notification keys
9. Deposit / Withdraw Gateway Not Working
  • •Incorrect payment gateway credentials
  • •Deposit or withdraw method disabled from admin panel